Are nuisance alarms keeping you up at night?

Has your environmental monitoring provider failed you? 

Do you have to wait days or weeks to receive adequate support?

On average, 23% of alarms are missed in the lab. 

We’re here to change that.

Every missed alarm can lead to loss of samples, data, and potential life-saving cures. We're the only company offering 24/7 live agent monitoring and support, making our team an extension of yours.

Things That Keep You Up At Night

  • Missed Alarms

    Our data shows that 23% of critical alarms are missed. Even with the best systems in place, human error is typically the root cause of asset loss. 24/7 live agent monitoring makes all the difference if an alarm is missed by your team.

  • Nuisance Alarms

    Connectivity issues, poor or outdated configurations, and changes in your facility can cause nuisance alarms. This creates unnecessary stress, distracts users, and leads to alarm fatigue. When you can’t trust your monitoring system, bad things happen.

  • Inadequate Support

    When technical issues arise, slow customer support or delayed troubleshooting can lead to extended monitoring outages and increase the risk of catastrophic loss. Without prompt, reliable assistance, problems can escalate into bigger disruptions, impacting your facility’s productivity.

  • Managing Another System

    Maintaining proper limit configurations, managing users, and updating alarm protocols leads to more responsibilities. On top of that, if a system admin or super-user leaves, they take the tribal knowledge with them and disrupt operations. Our SafetyNet Team acts an extension of your operations team, assisting you with administration tasks whenever you need.

  • Hidden Costs

    Unexpected fees for maintenance, hardware replacements, and system upgrades can cost a lot more than you expected, strain your budget, and make you lose trust in your current provider.  Transparent pricing is crucial for a successful, long term partnership.

  • Low-Quality Hardware

    Industrial-grade hardware is the only acceptable way to safeguard your facility. Cheap hardware and sensors lead to inaccurate readings, connectivity issues, false alarms, and frequent hardware failures. Do not rely on a toy to protect your science. 

Equipment Failure Is Inevitable. Sample Loss Is Preventable.

Our fully managed service is designed to prevent catastrophic failure, streamline quality reporting, and alleviate the burden on your staff by acting as an extension of your team.

  • 24/7 Live Agent Monitoring & Support

    We are on every alarm protocol to ensure no alarms are missed and help you keep your system optimized to minimize nuisance alarms.

  • Predictable Costs

    You pay nothing upfront. Our monthly subscription covers installation, hardware, and upgrades over the life of the contract. You won’t have to purchase another system when the current one reaches its end of life.

  • Time-Saving

    We manage and maintain the system so you don’t have to. We're the only system with 24/7 live agent monitoring and support, making our team an extension of yours.

  • A Single System to Monitor Everything in Your Facility

    We can integrate with most equipment and facility systems. Our hardware and sensors are purpose-built for life science environments.

  • Compliance & Validation

    We make it easier to fulfill stringent compliance requirements. Our mature protocols and documentation significantly reduce the burden of validation. Our ISO 9001:2015 certification and SOC 2 Type 2 attestation reflect our commitment to quality and data security.

“I used to spend 15-20% of my time managing our monitoring system, and now with XiltriX, I spend that time on my more important tasks.”

Lab Director, Global Biotechnology Company

Your Science Deserves Better

  • 24/7 Monitoring by Live Agents

    Experience peace of mind knowing that our team is on every alarm escalation protocol so your critical assets are always protected.  In moments of high stress, our team is there to provide expert guidance to help you diagnose, evaluate and address any problem. 

  • Turn-Key Validation for GxP Environments

    Validating an environmental monitoring system can be extremely costly and time consuming without the proper documentation. XiltriX’s mature validation protocol and support makes validation quick and efficient.

  • From R&D to Global Manufacturing

    We're here to support your facility at every stage. From early research to full-scale manufacturing, we scale with you to ensure a seamless transition without switching systems.

We Don’t Sleep At Night So YOU Can

Our SafetyNet Team of live agents monitors your environment 24/7 and ensures no alarm is missed. But that’s not all. Our managed service approach means that we don’t just sell you a system and walk away.  From the time of initial implementation we partner with you, providing expert guidance and helping you keep your monitoring system working optimally at all times. This proactive approach significantly reduces your risk and protects your most valuable assets at all times.

14 Minutes Average Ticket Response

Alarm Escalation Protocol

Your Path To Peace Of Mind

  • Book a Demo

    Schedule a demo to review your current setup, discuss your pain points, and determine if XiltriX is a good fit.

  • Customized Assessment

    Our experts will evaluate your lab’s unique needs and identify areas to enhance monitoring. Our ROI assessment will help determine if switching makes sense for you.

  • Seamless Integration

    XiltriX monitors every component in your lab, ensuring stable conditions and providing full insight and peace of mind, no matter where you are.

30+ Years Serving Life Science Customers

We offer Monitoring-as-a-Service because we understand you have enough going on in the lab. Your monitoring system should provide peace of mind, not create additional stress.

Don’t Settle For A System That’s Costing You More Than It’s Worth

If you’re still here, you’re probably ready for a change. Learn why other customers switched to XiltriX.