Live Agent Environmental Monitoring System Overview
24/7 Eyes on Your Science
XiltriX is the only environmental monitoring system with problem-solvers included, ensuring smooth operations, swift action, and strict compliance.
Discover the XiltriX Platform, a smart combination of purpose-built hardware, software, and SafetyNet team.
About the XiltriX Platform
We design, install and validate a robust system of hardware, sensors, and software that meets specific environmental parameters. Then, our SafetyNet team monitors the system to keep it fully operational at all times.
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SafetyNet
Experience peace of mind knowing that our team is on every alarm escalation protocol so your critical assets are always protected. In moments of high stress, our team is there to provide expert guidance to help you diagnose, evaluate and address any problem.
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Hardware
We can integrate with most equipment and facility systems. Our hardware and sensors are purpose-built for life science environments. We understand your environment’s unique parameters, allowing us to design and install an environmental monitoring system that works – and never bothers you with false alarms.
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Software
Access your facility’s data anywhere, anytime with seamless environmental monitoring across all your devices.
“Without XiltriX, we wouldn’t have known the power was out. Everything would have been lost over the course of the weekend.”
– Facilities & Operations Manager, Biotechnology Company
Getting Started with the XiltriX
Live Agent Environmental Monitoring System
Implementing an environmental monitoring system is about more than just installing sensors. It’s about ensuring long-term reliability, compliance, and peace of mind. Our onboarding process is designed to be collaborative, thorough, and hands-on from day one.
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#1. Pre-Install →
XiltriX begins every onboarding with a structured kickoff call and collaborative design reviews to align on system requirements and timelines. This phase includes a thorough assessment to tailor the EMS to your facility, equipment, and compliance standards.
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#2. Implementation →
We handle system installation and configuration, ensuring proper sensor placement, user roles, and alarm settings. Our field technicians provide daily check-ins to track progress. For regulated environments, full IQ/OQ documentation can be provided to support validation.
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#3. Ongoing Support
After installation, we walk through and train your team on the system. Ongoing training, optimization, and system maintenance ensures consistent system uptime and compliance.
The XiltriX Difference
| Features | XiltriX Live Agent EMS | Traditional EMS |
DIY Sensors |
|---|---|---|---|
| 24/7 Live Agent Monitoring | ✔ | ✖ | ✖ |
| Guaranteed System Uptime | ✔ | ✖ | ✖ |
| Included Replacement of Hardware, Sensors, Parts | ✔ | ✖ | ✖ |
| Unlimited User Training Included | ✔ | ✖ | ✖ |
| Professional Installation Included | ✔ | ✖ | ✖ |
| Initial and Ongoing Configuration Included | ✔ | ✖ | ✖ |
| Audit & Reporting Assistance | ✔ | ✖ | ✖ |
| Preventive Maintenance Included | ✔ | ✖ | ✖ |
“The Dino People.”
At Your Service.
No matter what you call us, we answer.
Our live agents monitor your critical assets at all times and jump into action when alarms sound.
Frequently Asked Questions
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Environmental monitoring is a process that involves the continuous surveillance and recording of critical environmental parameters within controlled settings such as laboratories and manufacturing facilities. Utilizing high-quality, independent sensors, this process meticulously tracks a variety of changes, including temperature, pressure, environmental gases, particles, volatile chemicals, relative humidity, light intensity, and more. The objective is to maintain conditions within specified limits, thereby safeguarding the integrity of experiments, ensuring regulatory compliance, and protecting valuable assets. Environmental monitoring upholds stringent quality control standards, ensures comprehensive record-keeping, facilitates audit readiness, and enhances the safety of your personnel. By identifying and addressing potential issues preemptively, it optimizes equipment performance and workflow efficiency, fostering a secure and productive environment.
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XiltriX provides a service-based approach to monitoring which means we don’t just sell you a system and walk away. We handle the implementation, configuration, and training based on your requirements and we handhold you through the use of the system, reporting and ongoing administration, lifting a significant burden from your shoulders and allowing you to focus on your science.
Throughout the duration of our partnership, all hardware and software upgrades are included, along with any necessary part replacements, maintenance, or troubleshooting. No extra costs for training, user licenses, replacement components, software or hardware upgrades. Importantly, our SafetyNet team is there for our customers 24/7 to make sure no critical alarms go unnoticed.
Lastly, our industrial-grade hardware and sensors are designed and purpose built for the life sciences industry. Cheap hardware and sensors lead to inaccurate readings, connectivity issues, false alarms, and frequent failures. Do not rely on a toy to protect your science.
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XiltriX offers a subscription-based service that includes a professional implementation, all hardware, software, system configuration, and 24/7 live support team.
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XiltriX is a flexible monitoring platform that is capable of monitoring most ambient and equipment parameters. Whether it is reporting information from sensors built into equipment, or placing high-quality, independent sensors into devices and environments, XiltriX can monitor virtually any parameter in most applications.
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Our platform can be validated to comply with GxP and 21 CFR Part 11 requirements as well as other U.S. and international standards and regulations. Here are a few other standards we comply with: AAALAC, AABB, AATB, CAP, CLIA, GAMP, HAACP, Joint Commission – JCAHO, and USP797.
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Yes. We can provide temperature mapping services onsite as part of our installation process or on an ad hoc basis.